Anders Lundkvist , PhD, is researcher and assistant professor at Stockholm University School of Business. He started his professional career within financial services and has more than 20 years of experience with the use of computer technology in businesses. He has published several books, articles, conference papers, and reports. "The Interactive Company" was 1999 awarded Marketing Book of the Year in Sweden. Anders Lundkvist is a recognized consultant on customer relationships and innovation issues in Europe.
Chapter 9 - USER NETWORKS AS SOURCES OF INNOVATION