Tally Hatzakis holds a BSc in Marketing Management (The American College of Greece), a MBA, awarded with distinction (Aston Business School), and is completing her PhD research in Information Systems (Brunel University). Before returning to education, Ms Hatzakis has worked as an account manager managing national and international corporate projects. Her research concentrates on all aspects of people management issues triggered by IT-related organisational change. She is currently engaged in ongoing research with a number of organisations regarding collaboration issues between business and IT during information systems development, change and maintenance.
Chapter 3 - CULTIVATING A COMMUNITY OF PRACTICE BETWEEN BUSINESS AND IT