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MIS module overview

The central theme for the module is the use of Information Systems in the management of organizations. Below is an overview of the module showing, on a lecture by lecture basis, the topic, associated key concepts and a brief indication of the content. Further details on each lecture topic can be obtained by following the links in the topic column. A brief summary of the module can be found in the final section: review and conclusions.

Additional sources of information

The pages for each of the topics below has a set of links associated with it. If you wish to search for more detail on any of the topic, you can use the MIS links page. There are also a number of alternative textbooks for this course. The choice of which book(s) to select will depend on your background, experience and interests. Please see the list of Information Systems Books. Here you will find several books listed, each with a short review to help you decide which is the most suitable for you.




Key Concepts



Introduction: some basic assumptions

Background and context, Interrelatedness, Data, Information and Knowledge

This section presents underlying assumptions and a framework for the module and discusses the terms Data, Information and Knowledge.


Context - the nature of "The Real World"

The Knowledge Based Economy, Globalization, Rate of Change

This section reviews Bell, Toffler, and others to produce a high level list of Business Challenges


Change management

Tactical Responses, Organizational Processes and Organizational Structure

This section reviews Tactical Responses to the Information Revolution and looks at attempts to change a business' internal processes or organizational structure.


Managing Diversity

Strategic Responses, Risk and Benefit, Co-ordination, Control and Collaboration

This section reviews Porter and Neumann and using the list from section (2) points out the tensions between control (cost driven) and co-ordination (value driven) approaches to strategy.



Date/Speaker to be confirmed

Date/Speaker to be confirmed


Technology and organizational change

Technology, Change, Technological Determinism, Linear Models and Integrationist Models

This section examine various models of the relationship between technology and change such as technological determinist, managerialist and integrationist models.


Technological solution (1) - Information Management Systems

Information Management Systems: Processing Power and Storage. Databases, Document Management Systems, Data Warehouses

This section reviews some examples of technological solutions to business problems: Management Information Systems, Document Management Systems, Data Warehouses.


Technological solution (2) - Knowledge Management Systems

Knowledge Management Systems: Organizational Memories, Expert Systems, Communications and Mobile Computing

This section reviews some further examples of technological solutions to business problems: Knowledge Management Systems, Networks, Expert Systems, Communications and Mobile Computing.


Managerial solution (1) - The Bureaucratic Organization

Methods of Control: Operating Procedures, Bureaucracy, Policies and Working Practices

This section reviews some examples of managerial solutions to business problems based on control: Bureaucratic and hierarchical organizations.


Managerial solution (2) - The Networked Organization

Responsiveness and Flexibility: Co-ordination, Common Goals, Distributed Teamworking and The Learning organization

This section reviews some examples of managerial solutions to business problems based on collaboration: Teams, Network Building and Computer Supported Co-operative Work (CSCW).



Date/Speaker to be confirmed

Date/Speaker to be confirmed


The Virtual organization

Virtual Organizations: Overcoming Time, Place and Cultural differences?

This section will use the example of the Virtual Organization to examine one means of realizing a strategic vision.


Home based working

Telework, Home Based Work, Remote Working

This section looks at doing work "any place, any time, anywhere" rather than "being told what to do by a machine".


Distributed team working

Task Groups, Mobile and Distributed Team Work, Virtual Teams

This section examines adding value through exploiting reliable and consistent communications.


Communities of Practice

Communities of Practice, Face to Face working, co-located work

This section examines how people and the interactions between can provide 'added value' for the organization.


Knowledge repositories

Capture, Codify, Store: Organizational Memories, Knowledge Repositories

This section looks at adding value through "knowledge" which has been stored in a durable and re-usable form.



Groupware, HCI, CMC and CSCW

This section examines some of the issues associated with the design of collaborative systems using the example of Groupware.


Review and Conclusions

A final review of Management and Information Systems

This section is a high level review that should prompt you to think about the links between "Management" and "Information Systems".

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